Frequently Asked Questions

What Is Gigturbo?

Gigturbo is a cross-service platform that empowers gig workers through a newfound sense of community, optimization tips, and automated scheduling to help them attain their goals and pursue work that seamlessly aligns with their lifestyles.

Gig workers prefer the ability to set their own schedules because it provides a new layer of flexibility that doesn’t typically come with a full-time job. But in today’s economy, it can be difficult to fully reap the benefits of that flexibility, and that’s exactly where Gigturbo comes in.

Why Now?

The AI Scheduling Assistant Built For The Future of Work

Let’s face it – the world is changing. Gig work is becoming more and more prevalent in cities all throughout the world, and freelancers and gig workers are fighting for their rights to be considered like the workers they are. The gig economy is booming, and it shows no signs of slowing down!

Gigturbo supports full-time gig workers, part-time gig workers, and first-time gig workers comprehensively and in a number of different ways.

Who Gigturbo is for?

Full-Time Gig Workers

No matter the vertical that you work in, Gigturbo makes it easier for you to optimize your time, effort, and resources more efficiently to help you discover more opportunities, earn more and do more with your income. Whether you’re looking to support your family, save money, or pay for benefits, Gigturbo will help you accomplish your goals.

Part-Time Gig Workers

Gigturbo makes it easier for part-time gig workers to plan around any existing priorities and preferences. Through the AI scheduling assistance technology, Gigturbo helps to suggest work options that make the most sense based on your lifestyle, preferences, and level of commitment to optimize around a happy work/life balance.

First-Time Gig Workers

The gig economy can be daunting at first, but Gigturbo is here to help. For first-time gig workers, Gigturbo makes it easy and seamless to find, schedule and complete jobs based on your goals.

Using Your Personal AI Assistant

Gigturbo is built off of advanced AI scheduling assistance technology to help freelancers, gig workers, and independent contractors find work quickly and automatically. Long gone are the days in which gig workers are forced to scour through pages upon pages of requests to find a job that works best for them and their lifestyle. Say goodbye to creating your profile on a freelance website and waiting for leads to come knocking – Gigturbo identifies the leads and schedules your projects all on its own to ensure that you can hit your personal and financial goals without skipping a beat.

Our Mission

At Gigturbo, our mission is simple – we empower gig economy workers to achieve their goals, no matter what their area of expertise, experience level, or lifestyle preferences might be.

Earn money, optimize your schedule, reach a milestone, or choose to receive health benefits!

What Gigturbo Provides

To support the gig work community, Gigturbo allows workers to choose exactly how they’d like to earn through the platform. You’re provided with the tools to help you:

- Calculate and track money earnings to hit a daily amount or a weekly dollar requirement
- Optimize your schedule through a convenient workflow while helping to sort through the right job options
- Work towards large milestone purchases and save for retirement
- Choose the option to allocate earnings towards attaining insurance coverage for you and your family through the gig workers collective pool.

Whatever your goals might be, you can rest assured that Gigturbo can help you achieve them.

Get Started

If you’re ready to register with Gigturbo, click the link down below. It’s time to make the most out of your gig work.

We know that the COVID-19 pandemic is wreaking havoc on gig workers - the lack of a financial safety net coupled with our lack of employment protections such as sick pay, workers’ compensation insurance, and unemployment insurance are uniquely problematic.

We created a list of resources to help workers both nationally and at the state level. Gig workers are often granted a standard self-employment deduction of 40% from gross earnings, which means you may qualify even if your current gross income is higher than quoted eligibility criteria. Many programs require a short application process, and it is key to do this now before the process is backlogged. You have some options if you're in need of food, help paying rent, your bills etc.

National Resources

Dial 211: (http://211.org/): 211 is a free and confidential service that helps people find local resources
LIHEAP: (https://www.acf.hhs.gov/ocs/programs/liheap): Low Income High Energy Assistance Program helps with energy costs.
Comcast is offering 2 months of free internet to low income applicants: (https://www.internetessentials.com/covid19)
Medicaid: Medicaid provides health coverage to millions of Americans, including eligible low-income adults, children, pregnant women, elderly adults and people with disabilities. Medicaid is administered by states, according to federal requirements. The program is funded jointly by states and the federal government. (https://www.medicaid.gov/medicaid/index.html)
TANF: Temporary Assistance for Needy
Families. (https://www.acf.hhs.gov/ofa/programs/tanf)
SNAP: Supplemental Nutrition Assistance Program (formerly known as food stamps). (https://www.benefits.gov/benefit/361)
EFSP: Emergency Food and Shelter Program
(https://www.efsp.unitedway.org/efsp/website/index.cfm)
Unemployment Insurance: Due to our obvious misclassification, some states are starting to understand that we're actually employees. Some gig workers have successfully qualified for unemployment insurance. (https://www.usa.gov/unemployment)
Modest Needs is offering donations to hourly workers who won't get paid during the COVID-19 outbreak. (https://www.modestneeds.org)
Lifeline: Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet access service, or voice-broadband bundled service purchased from participating providers. You may also qualify for a free phone and wireless service. (https://www.lifelinesupport.org/how-to-get-lifeline)
HealthWell: Assistance for underinsured patients living with chronic or life altering diseases. (https://www.healthwellfoundation.org/patients/)
National Association of Free and Charitable Clinics. (https://www.nafcclinics.org/find-clinic)
HRSA: Health Resources and Services Administration. (https://www.hrsa.gov/get-health-care/affordable/hill-burton/facilities.html)
NeedyMeds: Helps patients find assistance with the costs of medication: (https://www.needymeds.org/questions-faqs)
List of some emergency tenant protections enacted during the COVID-19 outbreak (https://blog.augrented.com/renting-during-the-novel-coronavirus-outbreak/)
For workers without a permanent address, including those residing in their vehicles, we suggest using USPS General Delivery. This service allows workers to pick up their mail at a local USPS. Additionally, workers without a permanent address can enter "general delivery" in the street address line, and include the city, state and zip code.
We have also created a list with links to State-by-State resources such as food banks, medical assistance, rent, utility assistance and more.
Please note: these lists are not comprehensive. Some cities offer emergency fund assistance, and some cities have enacted a moratorium on evictions during this pandemic. There are also over 1,000 community support options. You can find some listed here: https://www.needhelppayingbills.com/html/community action agency.html

Defined terms in this privacy policy have the same meaning as in the Gigturbo terms and conditions.

Gigturbo provides the Platform, with the purpose of connecting Candidates with Companies for recruitment and assignment purposes. When you use the Platform, you entrust us with your personal data. We are committed to keeping that trust. That starts with helping you understand our privacy practices. This privacy policy explains how we collect and use your personal data and cookies. It also describes your rights towards us and how you can exercise them. We will only use the information you provide in accordance with this privacy policy. Gigturbo Inc. is the data controller for personal data processed in accordance with this privacy policy, unless stated otherwise.

We will transfer personal data to Companies as described in Section 5 below. When we transfer personal data, the receiving Company is the data controller of the transferred personal data. It is therefore important that you read and understand that Company’s privacy policy. Any questions that you might have regarding a Company’s processing of personal data should be directed to them.

COLLECTION OF PERSONAL DATA

We will receive and collect personal data from you and from third parties when you are using the Platform.

• PERSONAL DATA THAT YOU GIVE US

You may choose to give us your personal data. This includes information submitted when you use the Platform or if you contact us. We will process the following categories of personal data that you give us:
When you create a user account: name and email.
When you choose to add and/or edit your user account details (you are free to decide what personal data to provide under this section, if any): name, email, date of birth, gender, phone number, profile picture, preferred town to work in and educational background.
When you choose to list categories of assets you hold suitable to apply for certain jobs (you are free to decide how many assets you want to list, if any): categories of identifications you hold, insurances, accommodation, licenses and certificates, types of vehicles you possess, languages you speak, your previous work experience, and other assets. We will not ask you for any specific information relating to a category of assets you hold. For example, if you hold a valid taxi license, we will not ask for any personal data relating to your taxi license – we just want to know that you hold a valid taxi license.
When you choose to sign up for services or other third party providers: We may ask for additional personal data other than as informed above, in order to assist you signing up for a service to improve your job situation like ancillary or third party providers in connection with insurance or other services.
If you contact us: We may ask for additional personal data other than as informed above, in order to assist you.
The platform may use https://www.google.apis.com/auth/calendar.readonly with authorization to show a user's calendar data on the scheduling screen to help members better manage their scheduled work ours through the app.

PERSONAL DATA THAT WE COLLECT

We may collect the following categories of personal data when you use the Platform:

Device information: We will use cookies to collect information about the device you use to access the Platform, including the device identifier, geolocation, and IP-address.

How you use the Platform: We will collect information on how you use the Platform, such as information regarding how often you visit our Platform, which pages you visit on the Platform, and which third parties you engage with through the Platform by clicking the “Start working” button.

PERSONAL DATA THAT WE RECEIVE FROM THIRD-PARTY SOURCES

We will process personal data that we collect from third-party sources. The following categories of personal data may be collected:

When you have granted us the right to collect personal data from companies you have previously interacted with (use the form Authorization to request personal data): Statistics, reviews, and work history regarding your work for a Company (if any).

If you choose to connect your Facebook account with your Gigturbo account: name, email, date of birth, gender, profile picture and other public info.

OUR USE OF PERSONAL DATA AND DATA STORING

We use your personal data to be able to provide the Platform and fulfill our commitments towards you. We process personal data based on the following legal grounds.

PURPOSE OF THE PROCESSING	LEGAL BASIS	CATEGORIES OF PERSONAL DATA	HOW LONG WE KEEP YOUR PERSONAL DATA
To create your account.	Fulfill our contractual obligations towards you.	As informed in Section(s): 1.1 (a) 3.1 (b)	For three (3) months’ following termination of the account, or for two (2) years following your last visit on the Platform.
To provide all parts of the Platform to you and to administer your account.	Fulfill our contractual obligations towards you.	As informed in Section(s): 1.1 (a) – (c) 2.1 (a) – (b) 3.1 (a) – (b)	For three (3) months’ following termination of the account, or for two (2) years following your last visit on the Platform
To ensure that content is presented in the most effective manner for you and for your device.	Fulfill our contractual obligations towards you.	As informed in Section(s): 2.1 (a)	During the web session.
To provide you with content and offers, such as job and service opportunities, that we think is relevant for you.	Fulfill our contractual obligations towards you.	As informed in Section(s): 1.1 (a) – (c)	For three (3) months’ following termination of the account, or for two (2) years following your last visit on the Platform.
Send you information regarding us, your use of the Platform and information relating to Companies.	Fulfill our contractual obligations towards you.	As informed in Section(s): 1.1 (a) 2.1 (b) 3.1 (b)	For as long as we send out such information, unless you unsubscribe.
To provide customer support	Fulfill our contractual obligations towards you.	As informed in Section(s): 1.1 (d)	For as long as is necessary to assist you.
To understand user behavior and preferences.	Fulfill our contractual obligations towards you.	As informed in Section(s): 1.1 (a) 2.1 (b)	For six (6) months.
To improve the Platform, for general business development purposes and to develop new products and features.	Pursue legitimate interest.	As informed in Section(s): 2.1 (a) 2.1 (b)	For six (6) months.
To administer payments and invoice third parties.	Fulfill our contractual obligations.	As informed in Section(s): 2.1 (b) 3.1 (a)	For the longer of six (6) months or until the invoice is paid by the third party.

Your personal data will be deleted by us when the processing is no longer necessary for the purposes stated above, except if required by applicable laws. In such cases, we keep the data only as long as necessary or mandated by law for such purposes, such as for bookkeeping.

TRANSFER OF PERSONAL DATA

When you choose to apply for a job through the Platform, we will transfer personal data to the Company offering the job. We will transfer relevant parts of the personal data you have chosen to provide to us as described in the sections 1.1 (a) – (c).

We may in certain cases recommend you to Companies interested in candidates with a profile like yours. When we recommend you we will share your personal data to the Company interested in your profile. We will share relevant parts of the personal data you have chosen to provide to us as described in the sections 1.1 (a) – (c). If we recommend you to a Company we will inform you on the Platform or via email that we have recommended you and shared your personal data to the Company.

The receiving Company will be the data controller for its collection and processing of personal data. Company will process the personal data in accordance with its privacy policy. It is therefore important that you read and understand that Company’s privacy policy.

We will only share personal data under Sections 5.1 or 5.2 above to the extent necessary to fulfil our contractual obligations with you. If the third party is located in a country outside of the EU/EEA, the personal data will be transferred to such third country

SUBCONTRACTORS

We use subcontractors to provide the Platform. When doing so we may transfer your personal data to subcontractors for the performance of our contractual obligations towards you and for the other purposes described in this privacy policy. We use the following categories of subcontractors:

Subcontractor name	Provided from	Transfer mechanism	Services provided
Amazon Web Services, Inc.	EU/US	EU-U.S. Privacy Shield Framework	Single sign-on functionality
Hotjar Ltd.	Ireland, EU	Not required	Tools for analysis and feedback
Active Campaign	United States	EU-U.S. Privacy Shield Framework	Email tool
Google Inc. (Google Analytics)	EU/US	EU-U.S. Privacy Shield Framework	Tools for analysis and statistics

Some of the subcontractors we share your personal data internationally (in a third country). Depending on which part of the Platform you use, your personal data may be transferred to the respective country of the service platform's origin. When doing so, we are committed to protect your data and comply with applicable data protection laws and will therefore put in place adequate safeguards to protect your personal data.

We may disclose necessary personal data to authorities such as the police, tax agencies or other authorities if we are required by law or you have agreed to it. An example of legally required sharing is for the purposes of anti-money laundering and counter-terrorist financing.

COOKIES

We use cookies when providing the Platform, to enhance and facilitate your experience, and to create statistics regarding your use of the Platform. A cookie is a small text file that contains text information which is saved on your device. We use two types of cookies, session cookies that expire when you close the browser, and permanent cookies which are stored until they expire.

If you do not want to accept cookies, you may adjust your web browser settings either to not accept cookies or to indicate when a cookie is used. Please note, by disabling cookies some features on the Platform might not work as intended.

MISCELLANEOUS

YOUR RIGHTS

You have a right to access your personal data. Therefore, you may request a transcript of records if you would like to know and verify your personal data stored and processed by us. The request must be made in writing including a verification of you, and sent to the address below.

We take all reasonable steps to ensure that your personal data is correct and up- to-date. You have the right to correct inaccurate or incomplete information about yourself. If you believe that your personal data stored by us is incorrect, please notify us and provide us with the correct data.

You have the right to request the deletion of your personal data insofar as this personal data is no longer necessary for the purpose it was collected (“right to be forgotten”). However, certain legal obligations prevent us from immediately deleting all your data, such as obligations in accounting laws, tax laws and anti- money laundering laws. Data that must be preserved for legal reasons will be blocked from use for any other purposes than meeting such legal requirements.

You have the right to object to our processing of your personal data. The effect may be that you are no longer able to use the Platform. If you object, we will stop the processing of your personal data.

You have a right to data portability. In case you want to utilize such rights, please contact us by using the information below.

If you have any inquiries regarding our processing of your personal data, please contact us.

SECURITY

We are using adequate technical and organizational security measures to ensure that your personal data is not misused, lost, or unlawfully accessed. We only give access to your personal data to those employees who require it to provide the Platform.

UPDATES TO THIS POLICY

We may occasionally update this privacy policy. If we make significant changes, we will notify you of the changes through the Platform or through other means, such as email. To the extent permitted under applicable law, by using the Platform after such notice, you accept the updates.

We encourage you to periodically review this privacy policy for the latest information on our privacy practices.

What Is Gigturbo?

Why Now?

The AI Scheduling Assistant Built For The Future of Work

Who Gigturbo is for?

Using Your Personal AI Assistant

Our Mission

What Gigturbo Provides

Get Started

National Resources

Alabama

Arkansas

California

Colorado

Delaware

District of Columbia

Florida

Georgia

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Puerto Rico

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

U.S. Virgin Islands

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

COLLECTION OF PERSONAL DATA

• PERSONAL DATA THAT YOU GIVE US

PERSONAL DATA THAT WE COLLECT

PERSONAL DATA THAT WE RECEIVE FROM THIRD-PARTY SOURCES

OUR USE OF PERSONAL DATA AND DATA STORING

PURPOSE OF THE PROCESSING

LEGAL BASIS

CATEGORIES OF PERSONAL DATA

HOW LONG WE KEEP YOUR PERSONAL DATA

TRANSFER OF PERSONAL DATA

SUBCONTRACTORS

Subcontractor name

Provided from

Transfer mechanism

Services provided

COOKIES

MISCELLANEOUS

YOUR RIGHTS

SECURITY

UPDATES TO THIS POLICY